Field Quality Engineer II - Whoop
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Field Quality Engineer II, you will work closely with WHOOP Manufacturing, Supply Chain & Operations, Hardware Engineering, and Membership Services teams as you will be responsible for field quality, triage on high customer impact returns, and RMA processes/metrics. You will hands-on debug failures and product returns, analyze and action field diagnostic data, and conduct 8D based Root Cause Corrective Action (RCCA) to ensure clear and actionable learnings are fed back to technical teams to enable design improvement so our members have a best in class hardware product experience.
Last updated: 19 hours ago
© 2021 - 2024