Fulfillment Specialist - Verkada

Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.

Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.

Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.

The Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team in London! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude!

Responsibilities

Assist in overseeing global order fulfillment, which includes processing incoming orders, validating the accuracy of purchase order contents, and coordinating with our warehouses to ensure timely dispatch.
Process incoming returns from our customers and warehouse. This includes receiving, categorizing, and initiating refurbishment processes.
Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
Work with the larger operations (global operations, supply chain) team to support inbound and outbound shipments, escalations and exceptions.
Collaborate with Finance on various returns / orders issues.
Take on other projects and tasks to help support Verkada operations.

Requirements

+2 years minimum experience in office fulfillment administration
Email handling and order entry experience in high volume environment
Proficient with both written and verbal communication (email, phone, in person). Knowledge of email etiquette is required
Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and ability to manage time effectively
Must be able to pass a customer service assessment
Netsuite and Salesforce experience (not required, but a plus)
Bachelor's Degree preferred

UK Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 100% for family premiums
Private medical and dental coverage
Paid parental leave policy & fertility benefits
Retirement saving options
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Wellness/fitness benefits
Professional development stipend
Healthy lunches provided daily
Commuter Benefits

Annual Pay Range

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

£32,000—£37,000 GBP

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy.

Last updated: 3 hours ago

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