Manager, Analytics - Consumer and Commercial - SonderMind

About SonderMind

At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role

SonderMind is seeking a bold and strategic analytics leader to shape the future of data-driven decision-making across our Consumer and Commercial teams. In this high-impact role, you’ll lead a talented team of analysts, driving the insights that power everything from day-to-day operations to company-wide strategy. You’ll own the prioritization and execution of analytics initiatives that uncover growth opportunities, optimize performance, and influence the direction of our business. This is a unique opportunity to build the next generation of business analytics at SonderMind—where smart decisions and scalable data systems work hand in hand to make mental health care more accessible and effective.

What you’ll do

• Lead and manage a high-performing team of data analysts, providing mentorship, technical guidance, and support for career development.
• Foster a culture of collaboration, learning, and continuous improvement through developing your team; provide subject-matter expertise and mentorship to the broader analytics department.
• Drive cross-functional analytics initiatives by partnering with stakeholders across multiple channels of our business to help define KPIs, uncover insights, and inform strategic decision-making.
• Collaborate and report to leaders and executives; be comfortable navigating relationships and bringing an informed perspective to cross-functional senior leadership from business functions to tech.
• Establish and promote best practices in analytics engineering, including data modeling, testing, documentation, and deployment workflows.
• Deliver and Support outcomes by owning high-impact workstreams and delivering actionable insights through influence, and managing your team’s priorities.
• Ensure high data quality and availability by implementing monitoring, validation, and governance processes within your team that develop trust in data.
• Translate complex business problems into structured analytical approaches, ensuring your team is constantly delivering clear, actionable recommendations to senior leaders.

What does success look like?  

• Within one month, have a clear understanding of the metrics that drive our business, and have a data-informed decision on the top 3 focus areas that will lead to improving those metrics; develop high-trust relationships with your direct reports and senior leaders at the company.
• Within two months identify gaps in the high priority projects in flight and begin building towards a more comprehensive approach; understand and own your individual work streams and drive forward progress on them. 
• Within three months, develop direct relationships with execs and key leaders in the Consumer & Commercial business and have a clear vision for the analytics team to support our fast-paced growth.

Who You Are

Critical Competencies:

• Technical abilities: You bring strong technical expertise and a flexible quantitative approach to problem solving and you know how to guide team members to the right tools and methodology and data structure. You have extensive experience with business insight tools and SQL, and comfort with other tools, scripting languages, and data science methodologies. 
• Solution Oriented: Sees problems as opportunities. Understands, captures and enhances stakeholder vision. Adjusts the solution using data to solve the root cause of the problem and to suit the stakeholder; consistently brings solutions or viable ideas in addition to highlighting concerns or problem areas
• Team Builder: Commitment to building a diverse team and fostering a culture where everyone belongs and has a clear upward trajectory
• Team Player: Willingness to pitch in on work outside of your direct responsibilities with a strong sense of accountability. Collaborates comfortably with team members and cross-functional colleagues in a hybrid environment. Enjoys being part of a driven, collaborative, and passionate team. 
• Strong Communicator: Presents information comfortably, compellingly and articulately with an instinctive, intelligent command of the audience, data and medium; has keen sense of the best format for written communication (slides, memo, etc.,) and when and how to best utilize prepared materials 
• Drive for results: Bias for action, high intrinsic motivation, thrives under pressure, maximizes opportunities and makes bold decisions at the right times
• Business Insights: Demonstrates an understanding of the business model, market dynamics and revenue levers, to inform and anticipate future strategies, changes and trends and an ability to drive to next level insights, unlocking the ‘so what’
• Resilience & Adaptability: Effective with limited information or direction; comfortable with risk and uncertainty and ambiguity; self-directed and proactive
• Learning Agility: Shows a strong willingness to learn and adjust to new people and environments. Actively works to understand strengths, identify opportunities to develop, embrace new ways of thinking and apply new information

Experience:

• 8+ years of work experience in relevant progressive roles
• Experience leading, or demonstrated capacity to lead, analytics teams from data intelligence to recommendation
• Track record of leveraging data and insights to develop ideas and move them from concept through implementation with tangible impact on operating/financial performance
• Technical proficiency in statistical analytics/data visualization/business insight tools (e.g., Looker, Tableau, PowerBI), and SQL.  Python, R, Data Science, Snowflake experience is a plus.
• Previous experience in an early or growth-stage startup or in a high-growth environment (particularly in digital healthcare) is a plus
• Graduate degree in business, finance, marketing, statistics, computer science, applied math, or a quantitative behavioral sciences field, or equivalent combination of education and experience is a plus

Our Benefits 

The anticipated base salary range for this role is $120,000 - $135,000 annually. In addition to base compensation, this role is also eligible for a variable bonus and equity. 

As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Last updated: 18 hours ago