Manager, Business Development (Industry Partnerships) - ServiceTitan

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The Business Development team is a highly strategic team responsible for assessing, building and launching new business opportunities via strategic partnerships which create massive positive impact to our customers while also contributing meaningfully to ServiceTitan’s growth. We strive to bring innovative partnerships and integrations, and provide extraordinary services to become the premier brand in the trades  industry.

About this Role:

The Manager, Business Development (Industry Partnerships)  is an integral, highly-visible role contributing to the overall success of the Business Development team at ServiceTitan. S/he will source, drive, manage, and optimize partnerships with a focus on partners in our best practices/trade association, channel affiliates, value added resellers (VARs) and other growth partnerships. This role will serve as a Partner Manager and contribute to a broader go-to-market strategy in key categories for residential, commercial, and construction segments. S/he will partner closely with key stakeholders in Sales/Marketing, operations, product and product strategy, and others to drive impact to company and department goals. This individual has a well-rounded background -- including account/relationship management, strategic thinking and program management -- drawing key elements from roles in sales, strategic partnerships, account management, and SaaS technology, and will excel in a cross functional environment. 

What you’ll do: 

• Drive expansion and optimize efficiency for current and prospective industry partnerships, with a focus on lead generation and TAM expansion via managing and expanding current relationships and acquiring new partners that compliment ServiceTitan’s offerings in market and can positively contribute conjoint GTM

• Assess opportunities and make recommendations to improve our industry partner programs, product integration capabilities, championing the partner persona, or other strategies that will help scale our ecosystem

• Develop business cases using quantitative and qualitative analyses, evaluate multiple financial models to monetize partnerships, and related deliverables; Size revenue and efficiency opportunities, and prioritizing activity accordingly

• Translate company goals into technology, organization, and program strategies leveraging external parties, channel partners, with an emphasis on channel sales, referrals, and joint GTM activities

• Manage partner ecosystem, collaborate with internal and external stakeholders to goals and performance meet expectation of measurable positive impact most importantly to customers, but also for ServiceTitan and our Partners

What you'll bring:

• 5+ years of relevant work experience (preferably in business development, business operations, product management within technology (ideally SaaS, or similar experience)

• Excellent strategic thinking and assessment skills for business ecosystems

• Excellent business development, executive presence, rapport building, and negotiating skills

• Willingness and ability to travel regularly to represent ServiceTitan at partner meetings, industry events, trade shows, etc.

• Ability to build strong relationships internally and externally, and work effectively cross-functionally

• Excellent organization and communication skills: from ideation through execution

• Strong understanding of how to effectively leverage external parties to optimize company initiatives (e.g. VARs, affiliate sales, etc.)

• Results-driven, detail-oriented, self-starter comfortable with ambiguity

• Experience in technology and how integrations are developed via APIs a plus

• Bachelor's Degree, MBA or equivalent experience preferred

Per:

• Opportunities to grow in both skill and responsibility as the company continues to grow as a recently listed, and high growth public company

• Exposure and responsibility to interact and network with top executives at the best trades industry businesses 

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Last updated: 21 hours ago