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Software EngineeringJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place.
Overview of the Role:
At Salesforce Marketing Cloud the role of the Splunk Engineer is essential to the success of our global cross-channel marketing software as a service platform. You will be part of a team that is responsible for ensuring that the Marketing Cloud platform is being supported by a highly available, performant series of splunk environments.
You understand and apply a wide variety of concepts, practices, and procedures of service delivery engineering, and can resolve a wide range of issues in creative ways. You are a self-starter, able to make quick, effective decisions and think outside the box. Take management requirements and are able to design and develop solutions which reduce operational complexity, operational cost, or monitoring related tasks. You work on multiple projects of moderate complexity. Demonstrate good judgment and use your expertise in selecting methods and techniques for developing solutions. Doing more with less is a challenge in which you excel.
Responsibilities:
Success will be measured by the overall performance of the team of engineers
Participate in designing, implementing and maintaining large Splunk environments, focusing on automation
Taking ownership of actions with a focus on meticulous attention to detail
Must have the ability to provide effort estimation and complete work based on a schedule of activities in coordination with Operations Manager and Project Manager.
May be required to define requirements for, and/or write/test custom tools to handle system automation tasks (installation, configuration, monitoring, etc).
Develop proof of concepts (POCs) to evaluate technology fit for real life use cases
Have the utmost standard/quality bar in code quality and efficiency
Participate in on-call rotation (approximately two times a quarter)
Required Qualifications:
2+ years of developing and running monitoring infrastructure at scale
Solid understanding of principals and concepts of modern service monitoring systems
Experience designing, implementing, and administering large Splunk environments
Have scripted using shell/Perl/python/PowerShell to automate repeatable tasks such as deployment, tuning of services
Working knowledge of configuration management tools like Ansible/Chef/Puppet/Terraform
Understanding/management of code repositories like git/perforce/svn/CVS
Preferred Qualifications:
Experience using Splunk capabilities:
Both Indexer and Search Head clustered environments
Utilizing both Event and Metric data types
Usage of Summaries and Rollups
Understanding/management of Prometheus and Grafana
Understanding/management of Fluentbit
Understanding of Containers
Knowledge of Agile Development or Scrum Project Management methodologies.
Knowledge of ITIL Industry practices.
Detailed, organized and result-oriented. Demonstrate deep analysis, problem-solving and troubleshooting expertise
Experience with cloud providers such as AWS or Azure.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
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Last updated: 8 hours ago
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