SMTS - Database Perf Engineer - Salesforce

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are looking for a talented software engineer in performance engineering who is excited and motivated to help build Salesforce's future. Are you obsessed with squeezing the last bit of performance possible out of your applications? Are you able to diagnose performance problems, and then fix them? Are you intrigued by some of the largest enterprise cloud deployments on the planet and how they really scale? As a software engineer in performance engineering, you'll be a part of the team responsible for ensuring Salesforce.com remains the world's most highly performing, scalable, and reliable enterprise cloud computing company. Your direct efforts will help us ensure we use the most innovative methodologies, deep architecture expertise, cutting-edge automation, and advanced tools in the industry to maintain our leadership position. We want you to be curious, have a passion for learning, enjoy problem solving and thrive on helping high-performing teams deliver. The most important characteristic we look for is the ability to figure out what should be done and get it done within the spirit of Salesforce -- this requires thoughtfulness with a bias towards taking action and assuming responsibility.

You will accomplish this by:

• Finding performance bottlenecks across a variety of salesforce.com products

• Measuring, analyzing, and optimizing the performance and scalability of new and existing features within an Agile development environment

• Designing and implementing scalability, stability, stress, reliability, availability, and longevity tests using industry standard tools and custom developed software written in Java and other languages

• Identify Scale early issues before they become customer affecting or incident generating.

• Working across organizations to gather and analyze data and priotize performane improvements by impact

• Working with architects, hybrid developers and product management to design and develop guidelines about safe use of products and platform

• Working with architects to determine how to meet growing performance and capacity requirements while ensuring reliability and stability of the platform

• Contributing to Root Cause Analysis meetings, Sprint&Release Planning and retrospectives with engineering teams.

• Communicating status & risks to performance and offer mitigation strategies to ensure acceptable performance to cross functional teams

• Responsible for identifying and communicating performance risks of features to engineering & product teams.

• Solve critical customer issues by using available monitoring tools to communicate a comprehensive description of the issue and a proposed solution.

• Be an expert in performance that engineering teams can rely on help with performance tools, interpreting data or knowledge sharing.

• Continuously improve monitoring products at Salesforce by giving feedback to monitoring team.

Qualifications for Success:

• 10+ years of software development experience

• 5+ years of performance analysis, troubleshooting, and optimizing enterprise software

• Deep understanding of key performance metrics (throughput, latency, memory, CPU, disk, and network) and the ability to diagnose bottlenecks.

• Understanding of datastore analysis/tuning, replication, contention/locking analysis and tuning

• SQL experience preferably with Oracle or any relational database system in production environments

• Knowledge in Java or other comparable Object Oriented Programming languages

• Experience analyzing and interpreting large-scale production data using tools like Splunk, Huron, or Tableau for insights into performance metrics.

• Experience building Production Monitoring Alerts, Dashboards to find performance issues and/or Service Level Indicators.

• Ability to assess and address architectural limitations in software systems.

• Ability to write clear and concise technical documents such as root cause analysis, bug reports, escalations

• Experience with cloud platforms like AWS, Azure, or Google Cloud for performance monitoring and optimization.

• Working knowledge of Javascript, HTML, AJAX, HTTP, REST, JSON

• Expert experience in performance Tools similar to: Zipkin, Splunk, Huron, Eclipse MAT, eBpf, perf, Grafana, Prometheus, Yourkit,

• Outstanding attention to detail and communication skills

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Last updated: 8 hours ago