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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re Salesforce, the Customer Company, inspiring the future of business business with Data + AI + CRM + Trust. Senioring with our core values, we help companies across every industry blaze new trails and connect with customers, patients, partners and employees in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths and driving positive change in Switzerland’s healthcare and life sciences (HLS) industries as part of the Switzerland HLS presales team. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Also known as a “Senior Solution Engineer”, "Senior Pre-Sales Consultant", "Senior Solution Consultant" or "Senior Sales Consultant," the Senior Solution Consultant is responsible for understanding a client’s business challenge and architecting and proposing a fitting technology solution based on Salesforce and partner technologies, and removing all technical objections in the sales cycle.
You will work on business opportunities, from discovery to tailored demonstrations and presentations showcasing our solutions’ value. You will provide technical expertise during the sales process, addressing customer questions and concerns. To accomplish this, you will use your technical skills and industry expertise, creativity and passion to help our customers connect better with their customers, patients, employees and partners. You will also build and maintain positive relationships with stakeholders, solicit business requirements, develop a technical sales strategy, and configure and optimally demonstrate the solutions that address these requirements and provide business value.
Your output typically comprises in-person product demonstrations based on custom configured Salesforce solutions, presentation slides, videos and/or interactive prototypes, and are augmented with additional output based on your research like business value trees, user journey maps and more.
Next to customer engagements, you will have the chance to present and champion industry-specific Salesforce solutions at industry meetings, Salesforce and partner events, webinars and on other internal and external occasions.
You will be met with an encouraging environment allowing you to grow and innovate.
Typical Day of a Senior Solution Consultant:
Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and discovery workshops
Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
Create additional Sales support material like videos, slide decks and/or interactive prototypes
Establish and share a point of view on business value provided by the solution with potential customers
Act hand in hand with the extended team consisting of design strategists, industry guides and product specialists.
Participate in trainings and certifications to acquire and maintain skills
Collaborate with product and enablement teams to provide feedback from the field and drive solution growth
Liaise with Implementation partners
Requirements:
Strong verbal, written, presentation and social skills
Strong problem solving skills
Strong curiosity about the healthcare and life sciences industry
Ability to understand customer's business goals and map those to the right technology solutions
Ability to collaborate as part of a team to address business and technical problems and to stackletechnical problems in varied political environments
Passion and energy for technology and a desire to learn
Knowledge of related applications, relational database and web technology
Additional Preferred Requirements:
Experience implementing Salesforce, CRM, or equivalent solutions
Track record of working in a technology consulting or implementation role
Experience in the healthcare and life sciences industries
Solution Consultant / Pre-Sales / Solution Architect experience
Experience in other technical, customer-facing roles
Project Management skills
Bachelor’s degree or equivalent
Experience with Salesforce, including product certifications
Proficient German and English
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