Global Lead Sales Data Operations - Rubrik

Position Title: Lead Sales Data Operations

Location: Bangalore India (in office required)

About Rubrik:

Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we achieved $1B ARR with 38% YoY growth (Q3 2025 earnings). We tackle complex, high-impact challenges, leveraging AI to drive innovation and efficiency in sales and beyond.

About this role:

Rubrik is seeking a dynamic and detail-oriented Sales Data Operations Lead based in our Bangalore India office to elevate our data management processes and drive operational excellence. In this pivotal role, you will guide a team of talented Data Operation Analysts, collaborate with cross-functional teams, and have the exciting opportunity to explore and implement AI solutions to drive data cleanliness and accuracy. If you are passionate about data governance, thrive in a collaborative environment, and have a proactive mindset for continuous improvement, this is your chance to make a significant impact at a leading-edge tech company. Join us and be a part of a team that transforms the way organizations manage and protect their data!

Responsibilities:

Leadership and Team Management:

• Lead a team of 2-3 Data Operations Analysts to ensure effective data management and maintenance in Rubrik’s CRM.
• Guide and mentor team members, providing support and performance feedback.
• Foster a collaborative and high-performance team environment.
• Delegate tasks effectively to ensure timely completion of objectives.

Data Maintenance and Quality:

• Oversee the data entry processes to ensure accurate and timely updates in CRM Account records.
• Utilize data enrichment tools like D&B Hoovers and ZoomInfo to validate Account records.
• Regularly review and clean duplicates, perform merge actions, and update outdated or irrelevant data in the CRM.
• Manage the queue of data change requests and ensure adherence to SLA guidelines.
• Conduct regular data audits to identify inaccuracies or inconsistencies and take corrective action.

Cross-functional Collaboration:

• Collaborate with operational teams (Marketing, Customer Support, and IT) to ensure data accuracy and identify areas not aligned with data governance policies.
• Conduct monthly Data Operations status meetings with key cross functional stakeholders.  
• Proactively seek feedback from internal stakeholders to improve data quality processes and outputs.

Data Governance and Improvement:

• Conduct root cause analysis for data quality issues.  Recommend and implement corrective actions.
• Proactively identify areas for improvement and implement innovative data management solutions.

Reporting and Documentation:

• Maintain comprehensive records of data maintenance activities and quality audits.
• Prepare regular reports on data quality and operational efficiency for senior management review.
• Ensure all processes and changes are well-documented and easily accessible for audit  and training purposes.

Requirements:

• 5+ years of experience in Salesforce Sales Cloud and data management/operations.
• 3+ years of proven people manager experience is required (small teams of 2-5 Analysts)
• Proven experience in data governance principles and data quality frameworks and tools such as ZoomInfo, D&B Hoovers, etc.
• Detail-oriented with excellent organizational and time management skills.
• Experience with CRMFusion DemandTools is a plus.
• Strong ability to work effectively in a team environment and collaborate with cross-functional teams.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Excellent written and verbal English communication skills.
• Proactive approach to identifying areas for improvement and implementing innovative solutions.
• BA/BS degree or equivalent practical experience.

This position reports to the Director of Sales Process & Systems located at Rubrik’s US HQ

#LI-RS1

Last updated: 17 hours ago