Client Account Manager, Mid-Market

Client Account Manager, Mid-Market - reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

We're looking for a sharp, positive and motivated self-starter to join our Canadian Mid-Market Sales team. As a Client Account Manager, you will closely collaborate with your Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our Toronto office 1-2 days per week.

Responsibilities:

Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals

Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth

Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners

Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary

Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform

Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans

Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles

Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations

Proactively seek and represent client needs and asks to cross-functional stakeholders

Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Proactively identify areas of improvement and drive the execution of solutions

Mentor and train other team members

Required Qualifications:

4-7 years of experience in advertising sales and account management

Strong understanding of customer marketing funnel and traditional marketing ecosystem

Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors

Proficient at upselling with a proven track record of growing client spend

Understanding of Digital measurement, tracking fundamentals and mobile measurement partners

Tenacious and entrepreneurial approach to working through product, process, and client challenges

Experience cultivating strong relationships with external partners

Exceptional communication and interpersonal skills

Ability to work in a fast-paced and unstructured work environment

High attention to detail

Proficiency in Excel preferred

BA / BS degree or equivalent work experience

Benefits:

Comprehensive Health Benefits

Retirement Savings plan with matching contributions

Workspace benefits for your home office

Personal & Professional development funds

Family Planning Support

Flexible Vacation & Reddit Global Days Off

#LI-ES1 #LI-onsite

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.

Last updated: 18 hours ago