Job Summary
The Red Hat Telco Centre of Excellence (CoE) team is looking for a Specialist Solutions Architect to join us. In this role, you will support the Telco Sales teams and provide pre-sales technical support to customers. You will work with all major Telco Industry Players on-site or remotely to build a relationship of trust and confidence between Red Hat and the customer's engineering, development, and operations teams. You will get chances to work on significant projects that are transforming the telco industry. This is a very hands-on pre-sales role in which you will be responsible for technical Proof of Concepts, demos, and workshops with customers and partners. You will work closely with sales teams to satisfy our most challenging customers requirements, validating and proving Red Hat’s technology in their environments.
Deliver successful Red Hat technology workshops for small to medium teams of technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions
Scope evaluations and guide customers through successful proofs of concept (PoC) and pilot deployments of Red Hat products in telco network and IT environments
Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support Red Hat telco solutions at scale
Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk
Work remotely or occasionally on site across Red Hat’s EMEA telco customers
3+ years of IT industry experience, working with telecommunications, carrier, or service provider customers
Solid Linux system administration skills at the level of Red Hat Certified System Administrator (RHCSA) or higher; formal certification is not required
Solid understanding and experience with container platforms, including Kubernetes & OpenShift. Experience with CNFs or VNFs in networking is important and builds a key focus area for this role
You have an Enterprise Architecture, Operations / Admin, or Developer background
You are a proud nerd by heart, who is curious and doesn't hesitate to break technology and make solutions
Solutions-sales mentality in an environment with multiple products and services
Ability to work seamlessly with distributed, cross-functional teams to achieve success on behalf of customers
Excellent balance of strategic and tactical skills with a high level of intellectual agility and capacity for original thought
Understanding of service provider networks, OSS & BSS, NFV, CNF, and how hybrid cloud architectures and edge will transform traditional deployments
Willingness to travel up to 50% (if required)
Business-level communication and presentation skills in English and Arabic
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About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
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Equal Opportunity Policy (EEO)
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Last updated: 14 hours ago
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