Senior Technical Sales Blackbelt - Red Hat

Red Hat has built a specialised global Black Belt Tech/Sales team to ramp up the go-to-market through Red Hat’s Managed OpenShift offerings on Amazon Web Services (AWS), Microsoft Azure, and other public clouds. If you’re up for the challenge, this could be the role for you. The Red Hat Black Belt Tech/Sales team is looking for a Senior Technical Sales Black Belt to join us.

In this role, your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts with the initial customer purchase of Managed OpenShift, to become the preferred platform for workloads and applications across the business. 

You must be able to confidently articulate the value proposition to leadership, developers, and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, status-quo removal, and more.  This role covers Japan, and APAC, with internal leadership responsibilities. You will work closely with the Managed Cloud Services product team, helping to test, document, and demo innovative features. You will also work in close collaboration with Red Hat customer sales teams, post-sales solutions architects, and Customer Success teams to ensure a highly positive customer experience. This position will be hired in Japan.

The Japan Black Belt role will report into the APAC Managed OpenShift leader, as part of the APAC Tech Sales organisation.

Red Hat では、Amazon Web Services (AWS) や Microsoft Azure をはじめとするパブリッククラウド上の Red Hat Managed OpenShift 製品を通じて Go-To-Market 戦略を強化するために、専門のグローバル Black Belt Tech/Sales チームが編成されています。それに伴い、挑戦を求める方に最適な役職として、Red Hat Black Belt Tech/Sales チームの Senior Technical Sales Black Belt を募集します。

主な職務は、顧客事業全体のワークロードやアプリケーションにおいて「選ばれるプラットフォーム」を実現するために、Managed OpenShift を初めて購入、導入する顧客が経験する組織上、技術上、競争上の問題を取り除くことです。

顧客内の幹部、開発者、IT チームに対して、バリュープロポジションを自信を持って明確に説明できる必要があります。これには、技術アーキテクチャーの説明、ビジネスバリューに関する会話、顧客向けの技術ワークショップ、現状打破も含まれます。 対象地域は日本と APAC で、社内のリーダーシップとしての責任を担います。Managed Cloud Services 製品チームと緊密に連携し、革新的な機能のテスト、ドキュメント化、デモを支援します。また、Red Hat の顧客営業チーム、販売後を担当するソリューションアーキテクト、Customer Success チームと緊密に連携し、卓越したカスタマーエクスペリエンスを実現します。このポジションは日本で採用されます。

Japan Black Belt は、APAC Tech Sales 組織の一員であり、APAC Managed OpenShift リーダーの直属となります。

What you will do: 

• Work with the customer account executive, sales specialist, and solutions architect to identify challenges and blockers to wider Managed OpenShift adoption and consumption within new and existing customer accounts 

• Coordinate with regional sales teams for account planning and go-to-market, as needed

• Plan, design, and deliver tailored solutions which will effectively address the above, using additional support and resources from Red Hat, as required

• Identify and partner with customer champions, acting as an advocate within their line-of-business and application development teams, as well as within Red Hat

• Work closely with the product team, providing feedback on the services and underlying platforms they are running over

• Assist leadership with evolving our go-to-market strategy for Managed OpenShift Cloud Services adoption 

• Based on your first-hand customer experience, work in close coordination with the business development and technical presales teams responsible for our strategic cloud provider and independent software vendor (ISV) partnerships to identify potential for repeatable and scalable go-to-market offerings 

• Facilitate pre and post-sales activities including technical deep dives, proofs of concept, “bake-offs,” internal “DevOpsDays” events, application portfolio reviews, etc.

• Carry out community outreach and customer advocacy activities

職務内容:

- 顧客アカウントエグゼクティブ、セールススペシャリスト、ソリューションアーキテクトと連携し、新規および既存の顧客内で Managed OpenShift のさらに広範な導入を推進するうえでの課題と阻害要因を特定する 

- 必要に応じて、営業計画および Go-To-Market 戦略のために該当地域の営業チームと連携する

- 必要に応じて Red Hat の追加サポートとリソースを使用し、上記の課題に効果的に対応するためのカスタムソリューションを計画、設計、提供する

- 顧客の事業部門やアプリケーション開発チーム内、および当社内でアドボケート (支援者) の役割を果たすカスタマーチャンピオンを特定し、連携する

- 製品チームと緊密に連携し、サービスや基盤となるプラットフォームに関するフィードバックを提供する

- Managed OpenShift Cloud Services の導入に向けた Go-To-Market 戦略の展開において、リーダーをサポートする 

- 実際のカスタマーエクスペリエンスに基づき、Red Hat の戦略的なクラウドプロバイダーおよび独立系ソフトウェアベンダー (ISV) とのパートナーシップを担当するビジネス開発チームやテクニカルプリセールスチームと緊密に連携し、繰り返し可能、かつスケーラブルな Go-To-Market 製品/サービスの可能性を特定する 

技術的な詳細調査、概念実証、競合分析、社内の DevOpsDays イベント、アプリケーションポートフォリオのレビューなど、販売前および販売後の活動を促進する

- コミュニティーへの働きかけや顧客支援活動を実施する

What you will bring: 

• 4+ years of application development or IT operations experience 

• Practical experience in the Kubernetes ecosystem, including competing technologies

• Practical experience in one or more cloud service providers

• Practical knowledge of DevOps and agile concepts, application development and deployment tools, including project management, supply chain management (SCM), continuous integration and continuous delivery (CI/CD), testing, security, monitoring, and modern programming languages and frameworks Executive presence with public speaking skills 

The following is a plus

• Degree in computer science or similar field

• Experience at an enterprise software company, a Software-as-a-Service (SaaS) company, or service integrator

• Experience as a sales specialist or solutions architect at a software vendor

• Community brand in volunteer tech communities like DevOpsDays or open source projects   

応募資格:

4 年以上のアプリケーション開発または IT 運用経験 

Kubernetes エコシステム (競合技術を含む) に関する実務経験

1 社以上のクラウドサービスプロバイダーにおける実務経験

DevOps とアジャイルの概念、アプリケーション開発とデプロイメントツールに関する実務知識 (プロジェクト管理、サプライチェーン管理 (SCM)、継続的インテグレーションと継続的デリバリー (CI/CD)、テスト、セキュリティー、モニタリング、最新のプログラミング言語とフレームワークを含む)、およびリーダーとしての存在感と人前で話す力 

 以下があれば尚可

コンピューターサイエンスまたは同等分野の学位

エンタープライズソフトウェア企業、Software-as-a-Service (SaaS) 企業、またはサービスインテグレーターにおける実務経験

ソフトウェアベンダーにおけるセールススペシャリストまたはソリューションアーキテクトとしての実務経験

DevOpsDays やオープンソースプロジェクトなど、ボランティアベースの技術系コミュニティーにおける認知や評価   

#LI-EG1

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Last updated: 14 hours ago