Account Management leader - SMB - Plaid

At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012, we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase, and Robinhood to Fortune 500 enterprises like American Express, PayPal, JP Morgan Chase, and Wells Fargo. Plaid’s SMB team partners with early-stage companies that are on the cutting edge of innovation — the startups that could become tomorrow’s biggest names in tech. This team is at the forefront of providing the solutions forward-looking SMBs need to thrive, utilizing Plaid’s product suite encompassing payments, account funding, transaction data, fraud prevention, underwriting tools, and more. We are looking for a high-impact SMB Account Management Leader to drive growth, team performance, and innovation. The ideal candidate is a proven, second-line people leader with strong business acumen, a rigorous operator skilled in designing and executing scalable processes, and a visionary in leveraging AI to enhance customer engagement and team efficiency. This person is responsible for hitting ambitious revenue goals and partnering closely with cross-functional teams across Sales, Product, Marketing, and Ops to deliver a world-class SMB customer experience.

Last updated: 17 hours ago

Home Plaid Jobs