TechOps Analyst (SF) - Persona
Founded in 2018, Persona is a 300-person tech startup based in San Francisco. We’re fortunate to be backed by some of Silicon Valley’s leading venture capital firms. Persona offers flexible building blocks that help businesses fight fraud, stay compliant, and build trust among their customers. For example, Coursera uses Persona to ensure the right person is earning each degree, DoorDash verifies couriers and anyone ordering alcohol, and Lime checks the ages of customers before they ride electric scooters or bikes. To learn more, check out this short video.
About the role
Persona is excited to hire a TechOps Analyst to join our team! As an early member of TechOps at Persona, you’ll play a pivotal role in our broader IT team, taking the lead on various tasks to ensure the smooth operation of our internal systems in our San Francisco headquarters. This position is perfect for individuals who are eager to build on their IT career in a high-growth technology startup environment, reporting directly to the Head of Security.
The ideal candidate will play a vital role in providing technical assistance to end-users and ensuring the smooth operation of our clients' IT systems. This role is ideal for individuals who are beginners in the field of IT but possess a strong passion for problem-solving and meticulous attention to detail, along with customer experience skills dealing with leaders as well as individual co ntributors.
This is a hybrid position based out of our headquarters in downtown San Francisco. While our team is typically in-office Tuesday through Thursday with remote options on Monday and Friday, this role may require a different in-office schedule based on its responsibilities.
Last updated: 4 hours ago
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