Safeguarding Implementation Lead (6 month FTC) - Multiverse
We’re on a mission to provide equitable access to economic opportunity, for everyone.
We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.
We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.
Join Multiverse and help us set a new course for work.
The Opportunity
Multiverse is at a pivotal moment, transforming how we deliver safeguarding and wellbeing support to meet the needs of a rapidly growing learner base. Success will depend on our ability to streamline processes and scale support structures, while ensuring we provide the highest standard of support for our learners. This role operates as part of the Learner Success team, driving transformation in how we identify, manage, and escalate safeguarding concerns.
About the Role
This is a unique opportunity to help design and lead the implementation of a future-proof safeguarding strategy and support framework. From strategic planning to operational execution, the Safeguarding Implementation Lead will shape our safeguarding processes and procedures appropriate to our growth, supporting learners equitably and effectively. In this role, you will:
- Lead the design and implementation of a future-proof safeguarding framework that prioritises learner safety and wellbeing into escalation protocols and ensures we manage support in these areas appropriately to our current stage of growth.
- Collaborate with key stakeholders across learner facing Delivery operations, Governance and Performance Operations to transition our current processes to an approach that ensures clear communication, clarity in organisational responsibilities, financial viability, escalation as necessary, and effective use of external resources where appropriate.
- Ensure the safeguarding framework is scalable to meet the needs of a growing learner base, embedding robust processes for risk assessment, intervention, and escalation.
- Implement workflows that address varying levels of risk or concern, ensuring efficient and effective safeguarding practices that can adapt to increasing demand.
- Shape strategic frameworks for safeguarding support by evaluating regulatory and compliance obligations, impacts on learner retention, and aligning processes with financial and scalability considerations.
- Work cross-functionally with the Governance team to continually assess quality and ensure compliance of our support offer.
- Own the design, implementation and continuous refinement of tracking and monitoring systems to ensure consistent logging of safeguarding actions and effective oversight at scale.
- Leverage data insights to identify trends and inform training initiatives and system improvements, ensuring continuous enhancement of safeguarding practices.
- Create a culture of safeguarding and promoting the benefits of a safe, positive, inclusive learning organisation and environment for our learners, supporting all learner facing team members with effective training, support and knowledge of policies and procedures.
- Work with the Apprentice Support Executive (Safeguarding) to maintain scalable processes for staff training record keeping and up to date training records (Safeguarding and Prevent training).
About you
You are a strategic thinker with a strong operational focus, experienced in safeguarding and learner wellbeing. You thrive in dynamic environments and are motivated by the opportunity to create scalable systems that drive equitable outcomes. You bring:
- 5+ years’ experience in safeguarding and wellbeing delivery:
- Preferred: Experience in 16+/college education, Higher Education or apprenticeship settings
1. Preferred: Knowledge of ESFA Funding Rules and Ofsted Education Inspection Framework
- Designated Safeguarding Lead Training Level 3 or above desired
- Line Management experience
- Experience in driving organisational change and successfully implementing new processes and systems
- Exceptional analytical and strategic planning capabilities. Ability to evaluate complex problems and design scalable, efficient solutions
- Confidence in managing budgets and aligning decisions with financial considerations
- Track record of delivering impactful, learner-focused systems and processes with measurable outcomes
- Experience in managing sensitive and confidential data
- Outstanding communication and stakeholder engagement skills. Adept at collaborating with cross-functional teams and engaging stakeholders to drive alignment
How we hire
Benefits
- Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
- Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
- Hybrid & remote work offering - with weekly visits to the London office and the opportunity to work abroad 45 days a year
- Team fun - weekly socials, company wide events and office snacks!
Our commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here https://www.multiverse.io/en-GB/our-policies/equality-diversity-and-inclusion-policy.
Right to Work
Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Last updated: 15 hours ago
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