About Mixpanel
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Role
The Senior Professional Services Manager will play a key role in helping our enterprise customers get more value out of their Mixpanel investment and position the company as a key partner for their overall business performance and metrics strategy. The role will work closely with customer senior leadership to guide business outcomes and drive real revenue impact.
Internally, this individual will work directly with the Go-to-Market team (Sales, Solution Engineering, and Customer Success) to identify and deliver professional services opportunities to our largest customers while partnering with Marketing, Product, and Engineering to take lessons learned from the field into our messaging and product strategy. The ideal candidate is seeking ambiguous and consistently changing technical challenges that can be organized into repeatable frameworks and deliverables that drive value for our customers.
This role will initially be an Individual Contributor role, with the opportunity to build a team over time.
Responsibilities
Your primary objectives will be to act as a trusted advisor to customers and help them achieve their business outcomes, while ensuring the success of Mixpanel as measured by your impact to ARR and Services Revenue.
We're Looking For Someone Who Has
Benefits and Perks
*please note that benefits and perks for contract positions will vary*
Culture Values
Why choose Mixpanel?
We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Last updated: 15 hours ago
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