Client Support Specialist- Billing - Lyra Health
Lyra is transforming mental health care, from start to finish. It begins with accessible and effective evidence-based mental health care provided by best-in-class coaches and therapists. As a result, our clients experience improved outcomes—feeling better, faster. Lyra was recently included in the Top Startups of 2021 by LinkedIn and Best Product by Forbes Healthcare Awards.
To scale access to effective mental health care, Lyra has an opportunity to help solve this problem by expanding its international offering to bring its leading comprehensive solution to more members around the world. The World Health Organization estimates a $1 trillion annual cost to the global economy due to loss in productivity from depression and anxiety alone. Play an active role in helping to solve this global crisis, and join us as we continue to grow.
About the Role
Lyra Health is looking for a detail-oriented and highly motivated individual to join our team as a Client Support Specialist. This person will share responsibility with the team for responding to queries from Lyra clients and providing general support with billing questions, coordinating with the provider support team, and helping to troubleshoot issues.
We are looking for someone with a collaborative nature who is focused on clients and passionate about removing barriers to get clients the help they need. Must be able to work independently with a sense of urgency to manage day to day tasks.
Last updated: 20 hours ago
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