Fraud Specialist (French Market) - Lemonade

We’re seeking a seasoned Fraud Investigator to help us support our claims advocates in their day-to-day work.
You’ll utilise cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools. 


IN THIS ROLE YOU'LL

- Handle suspicious claims from end to end

- Support other teams like Underwriting and Compliance with fraud investigations Establish and maintain a professional working relationship with Lemonade Integral Staff

- Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting

- Attend and provide essential fraud awareness trainings

- Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims


WHAT YOU’LL NEED 

- 5+ years of investigative claims experience, with a track record for being extremely customer-focused 

- High proficiency in reading, writing and speaking French

- Proven experience working with fraud investigations

- Experience working on fraud investigation for property claims,a big plus 

- Insurance Investigators certification, a plus 

- Ability to analyse data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses 

- Tech savvy and comfortable with advanced investigative tools

- Able to create and implement investigative processes

Last updated: 23 hours ago

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