IT Specialist - JFrog

We’re looking for a responsive, highly productive IT Specialist to work closely with the global IT team to ensure best-in-class support to our frogs worldwide on high security and IT standards. 

We’re looking for someone willing to Work Hard, in a super dynamic and fast-evolving environment to join our growing swamp and make software liquid with us!

To succeed, you must be proactive, a fast learner, a great executor, and most importantly, a team player at heart!

Responsibilities:

• Provide end-user technical support, and manage the core systems and network.
• Handle the day-to-day IT operations, from hardware setups to account troubleshooting, and provide best-in-class client-side support.
• Hands-on experience across a wide IT scope including Mac and PC hardware, software applications, and OS support experience including installation, configuration, and troubleshooting.

Desired Skills and Experience:

• 2+ years experience in an IT Support role.
• Experience in supporting MacOS & Windows operating systems.
• Experience with Okta and SSO applications. 
• Experience with Windows server technologies like AD and Google Workspace Apps.
• Experience with Conference rooms (Zoom Rooms). 
• Knowledge of TCP/IP, subnetting, DNS, and DHCP - Plus!
• A desire to learn and grow with the team as our needs and mission evolve - Must!
• Possess excellent verbal and written communication skills in English.

Last updated: 5 hours ago