Client Manager, Rosetta Stone

Client Manager, Rosetta Stone - IXL

Rosetta Stone, a trusted leader in language learning for over 30 years, is part of IXL Learning—creators of personalized learning products used by millions worldwide. We’re looking for a Client Manager to join our growing APAC team in Beijing, China. If you have a passion for education, exceptional organizational skills, and the ability to thrive in a fast-paced, global environment, we’d love to hear from you!

As a Client Manager, you’ll play a critical role supporting Rosetta Stone’s enterprise account managers with both existing clients and new sales opportunities. You’ll also manage printer vendor relationships for IXL’s published educational materials, ensuring smooth production and delivery processes. This is a unique opportunity to work across two dynamic areas—language learning solutions and educational product development.

This is a full-time position in Rosetta Stone’s Beijing, China office. The work schedule for this role is Monday-Friday in the office. #LI-TL2

WHAT YOU'LL BE DOING

Rosetta Stone Client Management (Language Learning Solutions)

Support account managers by coordinating product demos, managing trial accounts, and executing account-based marketing campaigns
Interview language learners to collect success stories and create case studies to share with other clients
Design and deliver webinars to showcase Rosetta Stone products to potential and existing customers
Collaborate with account managers to meet sales targets and expand Rosetta Stone’s presence across APAC
Build strong relationships with enterprise clients and learners through proactive engagement—via webinars, email, and phone

Printer Vendor Management (Educational Product Production)

Oversee relationships with IXL’s APAC-based printer vendors, ensuring timely communication, accurate project tracking, and smooth production workflows
Forecast and track costs for new product development
Ensure all printed materials comply with safety and quality standards
Partner with IXL’s Brand & Product Development Team to bring innovative educational products to market
Standardize product specifications, review cost proposals, and negotiate pricing with vendors
Coordinate sales sample distribution and track retailer testing requirements
Familiarity with IXL Learning print products

WHAT WE'RE LOOKING FOR

Bachelor’s degree

3+ years of experience in client services, preferably in enterprise sales, education or edtech

Experience handling vendors—negotiating contracts, keeping track of performance, building strong relationships, and finding ways to save money is a big plus

Good business sense with the ability to make sure vendor strategies support company goals, manage budgets wisely, and help improve overall operations and decision-making

Strong English communication skills (C1 or above) - both written and verbal - to work effectively with clients and partners across Asia Pacific in pre-sales and post sales environments

Exceptional organizational and project management skills to coordinate global teams across sales, customer service, product development, and vendor management

Detail-oriented and highly dependable, with excellent time management and the ability to meet deadlines

Ability to troubleshoot and resolve technical questions using product knowledge and FAQs

Experience as an English teacher and/or experience managing relationships with printer vendors preferred

A passion for education, language learning and technology!

ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:

1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

Last updated: 19 hours ago