Office Coordinator, Analyst - iCapital Network

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $218 billion in global client assets invested in 1,760 funds, as of January 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

About the Role

iCapital is looking to hire an Office Coordinator for our Toronto office. The Workplace team plays an integral role in creating a welcoming and fulfilling place for iCapital employees to work. A successful candidate is hospitality and customer service-driven, able to thrive in a fast-pasted environment, and has stellar written and verbal communication skills. This role will assist with bringing the Toronto office to life by maintaining daily operations and supporting employee experience initiatives. This role reports to the Remote Office Manager.

Responsibilities

• Work to ensure all aspects of the office are clean and functioning properly.
• Respond to service requests or escalate using the Workplace request ticketing system, OfficeSpace.
• Support daily operations:
• Maintain office supplies, snacks, groceries, and beverages for employees.
• Manage ingoing and outgoing deliveries.
• Aid in supply ordering.
• Assist with in-office catering, meetings, and events.
• Maintain printer and copy machines.
• Maintain a safe and clean office space
• Assist with managing office seating, room usage and overall floor plans.
• Liaise with building management and external vendors (organizing deliveries, COI’s, etc.).
• Maintain a safe office environment by following company and building procedures.
• Ensure a welcoming and organized entry experience for all guests and new hires.
• Coordinate employee onboarding and offboarding tasks with the Talent Acquisition team including building and office access.
• Assist with planning, setting up, and breakdown of internal and external events.
• Assist with ad hoc projects as requested.
• Assist the Office Manager with providing all the above to iCapital offices currently without onsite facilities support. 

Qualifications

• Able to work in person, Monday-Friday, 8:30 AM – 5:30 PM (times may fluctuate due to facility needs)
• Present a professional appearance daily
• Friendly, approachable, and professional demeanor
• Able to maintain composure under pressure
• Strong time management and prioritization skills
• Able to communicate across all levels of the organization in a personable and hospitable manner
• Exert passion and enthusiasm about your work
• Proactive problem-solver with a penchant for implementing process improvements
• Organized, detail-oriented, and able to see the big picture
• Intelligent, quick learner, and self-confident
• Proficient with Microsoft Office Suite and comfortable with learning new tech systems

Benefits

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Friday.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans so of which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Last updated: 15 hours ago