Account Manager - Italy (f/m/d)

Account Manager - Italy (f/m/d) - Hive

The position

If you are excited to re-think account management, shape Hive as a company, and disrupt an industry - apply!

Consult our customers on their growth journey, jointly discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end.

Build and maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team; identify all relevant stakeholders & be in constant exchange with all decision makers

Collect and analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market and thereby enable our customers to reach their goals

Onboard new customers into the Hive software and processes together with our Onboarding team and make the first experience with Hive as one of the best that customers will not forget

Join our pan-European account management team, and help deepen our customer relationships with some of the fastest growing direct-to-consumer brands across Europe

Your profile

We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

2-3 years experience in B2B Account Management, Sales or Business Development

Entrepreneurial mindset, with a hunger for personal development and a passion for building lasting relationships

Strong analytical as well as empathetic abilities to leverage in your communication towards customers

You love the responsibility of being the face of Hive towards our customers and the point of intersection between internal and external stakeholders

Fluent in writing and speaking in both Italian and English (C2)

You have worked in a Start-Up, Software or SaaS company before; logistics experience is a plus

Our offering

Be part of the Hive.
Join a dynamic, high-performing team of exceptional people with diverse expertise. Our team includes professionals from McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan, and DHL. At Hive, we foster a culture of trust, collaboration, empowerment, and constructive feedback, creating a positive and inspiring work environment.

Make an impact.
Be part of a fast-growing company with an entrepreneurial spirit, operating at lightning speed. This is your chance to grow alongside us, shaping the future of commerce operations.

You will be valued.
We offer competitive compensation packages, including virtual employee stock options for all full-time team members. You’ll also receive a macbook as main hardware for work and tools that best suit your working style.

We support your well-being.
Enjoy 30 vacation days per year, with the option for a sabbatical after every three years. We also provide a dedicated monthly wellness and productivity budget to help you stay at your best.

We’ve got you covered.
We provide the operating system, apple hardware, and additional tech equipment you need to do your best work—screens, gadgets, and more.

And there’s more!
Flexible working hours, free drinks and snacks in our office locations Be part of regular team events, including workations that bring the Hive together.

About us

We're revolutionizing e-commerce operations.

At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.

Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.

Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.

Last updated: 18 hours ago