Regional IT Support Manager - Highspot
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
We're looking for a hands-on, technically-savvy Regional IT Support Manager to lead IT Support professionals across the US, Canada, and EMEA. You'll also maintain a dotted-line relationship with the India-based Help Desk team to ensure global coordination and consistent support standards across time zones. Reporting directly to the Director of Systems Engineering, you'll oversee day-to-day IT support operations for those regions while rolling up your sleeves to solve problems, deliver high-quality service, and run key IT projects.
This role is a great fit for someone who loves tech, thrives on helping others, and brings strong project management skills to the table. You'll be the go-to person for regional IT support excellence, balancing people leadership, process improvement, and technical depth.
Last updated: 17 hours ago
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