Director - Sales Systems Development - Highspot

About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.


About The Role
We are looking for a seasoned leader to build a world-class Sales systems development team in our Hyderabad office. In this role, you will be a key member of the Revenue Operations Leadership team, partnering closely with Directors,  Senior directors and VP of Revenue Operations of Highspot HQ, as well as the Chief Operating Officer of Highspot India.  You will be responsible for ensuring efficient development and delivery of projects and enhancements for all revenue generating teams (Sales, Professional Services, Renewals, Customer Success and Finance) to accomplish key business outcomes around customer engagement, and driving revenue growth. The ideal candidate would be a master collaborator with a passion for working with revenue teams and their leaders to identify trends, communicate process changes, and continuously implement improvements.

In this role, you will lead a team of developers and administrators who focus on designing, developing, and implementing solutions at a global scale. Your main objective will be to deliver a world-class Sales and Service experience for our business. You will have a crucial role in guiding the technical roadmap, effectiveness, and success of Salesforce CRM implementation that fulfill the requirements of our business teams. Your focus will be on delivering high-quality solutions in a timely manner while promoting collaboration and innovation. Additionally, you will collaborate with a diverse team including Business Analysts and Program Managers, to align Salesforce with other systems and ensure its optimal performance in supporting our business objectives.

Highspot requires colleagues based out of Hyderabad to be in the office three days each week.  This helps us build strong relationships and a vibrant, productive office culture.  We have some flexibility for colleagues who work during US business hours.

About the Team
Highspot’s Customer Services Team is among the best SaaS Services organizations in the world.  We pride ourselves on partnering closely with customers to unlock the full value of their Highspot Solutions.  We’re responsive, courteous, and committed to the notion that “every customer problem is our problem.”

Last updated: 17 hours ago

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