Risk Operations - GEP

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

We’re seeking passionate individuals eager to safeguard small business payrolls by proactively mitigating risk and investigating potential fraud, all while delivering an exceptional customer experience. As a member of our Risk Operations team, you will play a critical role in protecting Gusto from financial losses and ensuring that Gusto Embedded Payroll (GEP) remains a secure, efficient, and user-friendly platform for our partners.

You'll collaborate with cross-functional teams, including risk, product, and engineering, to analyze feedback, drive process enhancements, and develop innovative, AI-driven solutions that fortify our partners' security and elevate their embedded experience. This role offers a unique opportunity to significantly impact the safety and efficacy of GEP, pioneering the future of secure payroll processing.

The Payments and Risk team at Gusto is dedicated to ensuring accurate, secure, and timely payments for over 400,000 businesses and their employees. This role supports GEP, our rapidly expanding business segment that empowers developers to integrate payroll solutions directly into their applications. GEP combines robust APIs, embeddable UI flows, and developer toolkits to deliver an innovative embedded payroll product. Operating as a startup within Gusto, GEP has its own dedicated resources while collaborating with the broader organization to deliver a cutting-edge platform at the intersection of fintech and labor.

Our cash compensation amount for this role is between $77,000 - $85,000/year in Denver and between $96,000 - $105,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Risk Operations - GEP - Gusto