Accounts Receivable Collections Specialist - Formlabs

Formlabs is growing explosively on all fronts, and that means we need more operational muscle on our Quote To Cash team. At Formlabs, that means applying attention to detail and good judgment when driving financial operations, while delivering the accurate and timely information required to manage our scaling business.

If you are fiercely passionate about managing and collecting outstanding accounts receivables from clients, ensuring timely payments, and resolving billing issues,we want you on the Finance Team as our Accounts Receivable Collections Specialist. This role requires excellent communication skills, persistence, and the ability to negotiate effectively with customers.

• Account management:
• Ensure the accounts are up to date and in line with the customers’ books
• Regularly reconcile the accounts and ensure any discrepancies are dealt with in a timely manner
• Credits raised as necessary, small differences are written off in line with the company policy
• Disputes (billing, delivery or product) are followed up with the relevant parties and settle as appropriate
• Monitor accounts to identify overdue items and contact debtors via phone and/or email to discuss any problems and make sure the payment is settled by the customer
• Respond to customer queries with a sense of urgency
• Maintain accurate records: document any discussions and agreed actions in the company’s systems
• Maintain accurate database: ensure any contact details (phone, mail, address) are up-to-date at any time
• Follow up on payment plans/arrangements and ensure customers adhere to them
• Identify delinquent/insolvent customers and take appropriate actions
• Prepare account statements and provide copies of invoices to customers as requested and/or required
• Perform regular account reviews quarterly with channel sales managers on their portfolios to assess collection issues, account growth opportunities, and their account needs such as credit caps and payment terms
• Perform other accounts receivable related tasks as needed
• Assist with month-end closing including preparation of the doubtful accounts analysis.
• Process transactions across various accounts receivable functions including: sales order review and approval, AR tickets, credit checks, and manual invoicing. 
• Provide support for internal and external projects
• Participate in the evaluation of current policies & implementation of process improvements
• Perform effectively in a high-volume and fast-paced environment with a high degree of autonomy, accuracy, and productivity, contributing as needed in a team environment
• Collaborate across teams to assist with our finance operations, and develop positive working relationships with both internal & external stakeholders, maintaining a focus on problem-solving

You:

• Are fluent in English, any other European language is a plus
• Have 2+ years of collection work experience or a degree in Finance or Accounting 
• Proven experience as a Collections Specialist
• Have strong knowledge of billing and collections procedures
• Have a self-starter attitude with a high degree of motivation and ability to work independently  
• Have strong excel usage capabilities
• Have strong attention to details and accuracy
• Are excited to find creative solutions to complex problems
• Have a continuous improvement mindset
• Have strong communication and negotiation skills
• Have excellent customer service, problem-solving, and time management skills

Bonus:

• Passionate about a rapidly growing startup
• Familiarity with NetSuite, Magento, and/or Salesforce
• Bachelor’s degree in accounting, finance or business

Our Perks & Benefits:

• Catered lunch at the office 3 days per week
• Private health insurance with Medicover (Blue package + hospital coverage)
• A monthly or quarterly public transportation pass for Budapest
• Free beverages and snacks at the office
• All You Can Move sports pass with 7000 HUF monthly allowance
• Free 3D prints
• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Development opportunities both in-house and off-site

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.

Last updated: 18 hours ago