Senior Staff Program Manager

Senior Staff Program Manager - FiveTran

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Senior Staff Program Manager for our Engineering Operations team to help us reach our goals and help our Engineering team be the best that it can be!

The mission for the Senior Staff Program Manager, Engineering Operations is to maintain and accelerate the highest level of execution excellence of Fivetran engineering. Our Engineering organization is grouped into a number of functional global groups that are utilizing various processes, systems, tools, and KPIs in order to jointly deliver best-in-class data pipelines and drive innovation.

The role focuses on increasing engineering efficiency and effectiveness in delivering our strategic objectives by streamlining engineering processes and leading major initiatives such as process and efficiency improvement projects and programs. As the majority of the processes belong to the software development industry, the role assumes that you have broad experience working with software development, leading multiple programs where you have shipped software from start to finish. You have worked closely with cross-functional teams with design, research, product and engineering. Preferably you are working in a tech company and are heavily involved in engineering operations knowing how engineering processes work under the hood and how to take them to the next level. We want you to bring your passion for problem solving, experience in the tech world and the drive to help us get to the next level, and have some fun along the way.

This is a full-time, hybrid position based out of our Oakland, CA office.

What You’ll Do

Ensure the operations and strategy execution work seamlessly and effectively as well as streamline engineering processes so they are simple, value-oriented and scalable.

Oversee the operations of several software engineering global groups with a particular focus on increasing the efficiency, stability and effectiveness in the delivery of their strategic objectives.

Act as a strategic partner for the global group leaders in regards to long-term vision, planning (quarterly and annual), and execution as well in establishing and tracking engineering OKRs and KPIs. All this with consistent alignment with engineering-wide policies and practices.

Lead and manage enterprise-wide process enhancements aiming to set up or improve engineering and cross-departmental processes and be responsible for the transition into operational state (all in coordination with key stakeholders) resulting in documented, repeatable, and measurable processes.

Provide technical leadership and guidance to the team of operation managers to manage engineering initiatives, solve problems, optimize and automate routine operations to increase value added time of the team and of engineering.

Work closely with senior engineers and leadership teams to ensure strict adherence to operational processes. Conduct audits and check-ins, identifying areas for improvement and ensuring continuous process refinement.

Provide leadership, strategic direction and also directly contribute to the improvement and support of our internal knowledge management process and information structure in collaboration with PMO, technical enablement team and technical writers.

Manage company-wide initiatives. Coordinate and oversee the preparation, planning, and delivery of engineering updates, events, and company-wide initiatives, ensuring alignment with corporate goals.

Drive operational excellence across R&D: spearhead and champion global operational strategies, focusing on optimizing engineering processes to be more efficient, scalable, and aligned with the company’s long-term vision.

Skills We’re Looking For

Ability to work directly with senior leadership on strategic programs including leading company-wide or R&D initiatives from start to finish.

Proven experience in optimizing operations on a global scale, creating actionable plans and manage execution to enhance operational effectiveness, efficiency, and scalability across multiple engineering teams and departments, and adherence various to compliance requirements.

You have technical expertise that allows you to automate operational workflows and provide requirements for automations.

You are able to facilitate discussions with engineering subject matter experts around areas like System Design, Data Architecture, Infrastructure Management (including cost management), Quality etc. in the context of engineering operations.

Comfortable at navigating ambiguity, working independently, and problem-solving within fast-paced and constantly changing environments.

Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.

A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational and leadership skills.

Ability to identify and meet with key players and stakeholders to shape consensus collectively and engage in dialogue to reach a conclusion, compromising as necessary for results.

You are fearless, goal focused, but also pragmatic and understand the complexity of working with a multitude of different teams and people.

Bonus Skills

8+ years of experience in technical/operations management in the technology/software development industry.

Experience driving projects end to end, and shipping complex large scale software projects with global teams utilizing different SDLCs.

Familiarity with project management tools like Jira, Smartsheets, Trello, Asana, Microsoft Project.

Experience working at cloud platforms and SaaS companies in the past is a plus.

Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.

#LI-HYBRID #LI-MD1

The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.

Oakland Pay Range

$186,782—$233,478 USD

Perks and Benefits

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Last updated: 16 hours ago