Head of Customer Delivery (Implementation) - Finix
About Us
Move money. Make money. Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.
Finix has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, Leap Global, American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, Visa, and others.
About the Role
The Head of Customer Delivery will lead our growing team of Customer Delivery Managers (CDMs). Our CDMs own the post-sales implementation experience for Finix’s customers, ensuring exceptional delivery across payment acceptance and payout products.
As a Head of Customer Delivery, you will be responsible for overseeing a high-performing team that drives successful onboarding, solution delivery, and long-term platform adoption. You will serve as the connective tissue across Sales, Product, Engineering, Risk/Underwriting, and Support, ensuring our customers achieve maximum value from Finix.
Last updated: 3 hours ago
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