Associate Manager, Client Ad Operations - DoubleVerify

Job Title: Associate Manager, Client Ad Operations

Location: Mumbai, Bangalore, New Delhi

Job Summary: The Associate Manager, Client Ad Operations will work in collaboration with the DV Commercial teams to provide operational support for a variety of job responsibilities. This person will oversee aspects of campaign activation, reporting & optimization, and end-of-campaign reconciliation. The role requires someone who can achieve completion of work against deadlines, is highly organized, and has a strong eye for detail. This role aims to help enable increased scale, productivity, and customer centricity by in-market and specialist teams.

Key Responsibilities:

• Provide direct supervision to a team of individual contributors in the APAC region.
• Support for operational tasks such as data auditing, compiling tracking systems, and ad hoc projects.
• Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively through to end-of-campaign reconciliations.
• Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues.
• Administer company policies and processes that directly affect subordinate employees.
• Frequently interact with department and cross-department peer groups.
• Work on issues where analysis of the situation or data requires review of relevant factors.
• Exercise judgment within defined processes and policies to determine appropriate action.
• Management and/or participation in ongoing product & process improvement initiatives.

Qualifications:

• Minimum of 4 years of experience in a related field.
• Strong understanding of operational processes and procedures.
• Excellent analytical and problem-solving skills.
• Ability to exercise judgment within defined processes and policies.
• Strong collaboration and communication skills.
• Experience in supervising and managing a team.
• Ability to recommend and implement process improvements.

Preferred Qualifications:

• Experience in the AdTech ecosystem or a related industry.
• Knowledge of DoubleVerify's products and value proposition.
• Experience working in a global or regional role.

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Last updated: 22 hours ago