As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall fit and functionality of our CrowdStrike office spaces. The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion. This role is based in Austin, TX and is required to work in-office 5 days per week, M-F.
What You'll Do:
Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival
Executes on all in-office workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely and equitable for all
Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms, training rooms for corporate meetings, recruiting events, leadership functions, sales conferences, specialty events, etc. as required
Manage conference room scheduling and work effectively with meeting hosts during planning process, inclusive of information sharing related to catering and A/V capabilities
Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization
Maintains security by following approved procedures, in partnership with Global Physical Security
Maintains safe and clean reception area, break area, conference rooms, and all other workspaces
Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge
Administers back-of-house facilities operations including general FF&E maintenance and MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.). Includes holding vendors accountable to service level agreements and meets with each to review deliverables on a recurring basis
Meets and collaborates with business unit representatives and stakeholders on a regular basis.
Responds to all workplace inquiries, assess needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary
Acts as a liaison with Landlord/Property Management regarding all back-of-house maintenance issues.
Champions a recurring meeting with all parties to ensure effective communication of property/building processes, maintenance events, and projects
Monitor and maintain office equipment in partnership with the IT department (printers, shredders, etc.) where applicable
Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies
Receives, sorts and forwards incoming mail. Maintains and routes publications
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Be aware of conflicts and adept at keeping meeting hosts aware of updates and working around conflicts in a proactive and skilled manner
Assists GREWS leadership with OpEx budgeting, forecasts monthly expenses and monthly reporting in partnership with Finance
What You'll Need:
Minimum of 5 years professional experience
Facilities Management and/or Office Services experience. Previous hotel/hospitality front-of-house experience is also welcomed
Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
Ability to interact with people at all levels including senior management
Basic understanding of local building and fire codes, Fire/Life/Safety plans, and
Environmental Health & Safety standards
Basic understanding of commercial MEP systems and functionalities
Basic understanding of Audio/Visual conferencing systems
Demonstrated ability to work independently and prioritize multiple, high-priority tasks
Unimpeachable judgment and discretion in handling confidential information
Flexibility to perform job tasks outside of job description when necessary
Keen attention to detail with the ability to juggle multiple priorities
High level of integrity and ethics with the ability to maintain confidentiality
Strong working knowledge of Microsoft Office Suite
Basic knowledge of or experience in cyber security
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Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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Last updated: 23 hours ago
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