The IT Support team is the backbone of Axonius, ensuring our employees have the tools and support they need to be successful. We are dedicated to providing exceptional technical assistance, resolving complex issues, and empowering our team to focus on their core responsibilities.
We are seeking a highly skilled and experienced IT professional to join our IT support team. The ideal candidate is a technical leader with a strong problem-solving ability and a passion for mentoring others. As a Senior IT Support Engineer, you will be a technical expert within our IT support team. You will be responsible for providing advanced technical support, mentoring junior team members, and driving process improvements. Your expertise will be instrumental in ensuring the highest level of support and customer satisfaction.
Key Responsibilities:
Key Qualifications:
Technical Skills:
Growth is our mission: The perfect Senior Support Engineer is the individual who consistently delivers exceptional support, effectively mentors team members, and drives process improvements. This individual will be recognized for their technical expertise, leadership skills, and ability to build strong relationships.
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Axonius is committed to fair and equitable compensation packages. A candidate’s salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options, attractive benefits, and an annual bonus.
A little more about Axonius:
Axonius gives customers the confidence to control complexity by mitigating threats, navigating risk, automating response actions, and informing business-level strategy. With solutions for both cyber asset attack surface management (CAASM) and SaaS management, Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically validate and enforce policies. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius covers millions of assets, including devices and cloud assets, user accounts, and SaaS applications, for customers around the world.
Headquartered in New York, New York, Axonius employs over 600 people worldwide. Axonius is named to the 2024 Forbes Cloud 100 and was named to Dun’s Best Start Up Companies to Work for Over 100 Employees. Axonius is recognized with the Great Place to Work Certification™ and for two years in a row, Axonius was ranked Deloitte Technology Fast 500 list. Axonius has been cited as the fastest growing cybersecurity company in history by revenue.
At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives, regardless of race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.
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Last updated: 15 hours ago
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