Customer Success Manager, Enterprise - Attentive
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
Who we are
We are looking for an experienced Customer Success Manager to join our Enterprise Team. You will take ownership of relationships with our Enterprise customer and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant; owning customer relationships completely - advising on marketing strategy, best practices and feature functionality. You will work in close coordination with Sales, Technical Account Managers, and New Product Specialists to provide maximum value for your customers, while retaining and growing revenue for Attentive. You will be responsible for accurate revenue and renewal forecasting, understanding customers’ goals and implementing tailored success plans, driving executive level relationships, and identifying opportunities to expand the customers suite of Attentive products to satisfy their goals.
Last updated: 18 hours ago
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