Principal Experience Researcher (Customer Insights), Remote - Aledade

The Principal Experience Researcher is a key member of the Experience Design and Research (XDR) team at Aledade, supporting our Customer Insights group. Our multidisciplinary XDR team accelerates the ability of primary care practices to improve health outcomes for their patients by equipping them with thoughtfully crafted technology. We ensure that the design of Aledade products & services consider the needs of clinicians, practice staff, internal Aledade teams, and patients, fitting within their existing environments and workflows. 

As a Principal Experience Researcher, you will play a critical role serving as a subject matter expert and thought leader in customer research. You will drive our Voice of the Customer (VoC) Program and lead strategic research initiatives. You will leverage your deep understanding of research methodologies, advanced analytical skills, and exceptional communication abilities to uncover actionable insights that shape the future of Aledade's products and services. You will be a key innovator in the customer insights space, proactively identifying emerging trends and developing cutting-edge research approaches to ensure Aledade remains at the forefront of customer understanding.

Last updated: 17 hours ago

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