Application Support Analyst (Permanent Remote, US) - Aledade
Join our dynamic team as an Application Support Analyst, where you’ll be the go-to expert in delivering top-notch technical assistance to both internal and external Aledade app users. As the first point of contact, you’ll play a crucial role in providing timely and effective support through chat, expertly triaging incoming tickets, and troubleshooting issues using established solutions. Your problem-solving skills and customer-focused approach will ensure users have a seamless experience, helping to drive the success of our platform. If you thrive in a fast-paced environment and enjoy making an impact through technical support, this role is for you!
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.
Last updated: 17 hours ago
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